Driven By Purpose.
Delivering everything you expect from a professional litigation support team.
On behalf of the entire team at Beacon, thank you for your interest in our services. We take the opportunity of providing record retrieval services to our clients very seriously, and understand that they have many choices to meet their needs.
Our approach to servicing our clients is simple; we do whatever it takes to exceed your expectations. While some services ask you to work around their way of doing things, we feel that the best way is the way that works best for each client, down to each individual at the firm.
What sets us apart includes our technology (our server is hosted at a secure datacenter sitting on the backbone of the internet, resulting in significant time savings when downloading records for viewing), our team approach to servicing clients (all clients have a dedicated team working on each of their orders, no assembly line processes are used), and our commitment to giving back to the community. We have worked with our clients to streamline their processes by providing invoicing formatted to automatically upload into their accounting systems, saving them thousands of administrative hours a year. We're able to provide integration directly into their case management software so that staff deals with a seamless process in ordering or following up on records. Clients can also view order status and download records 24/7 at our secure online repository.
With Beacon, your staff can avoid the headaches involved in obtaining records and focus on serving your clients. Additionally, our services are a chargeable case expense where your staff's time may not be, and you only pay for our services when needed, unlike firm overhead which is there each and every day. Through the use of up-to-the-minute technology, your requests are effectively managed, organized, indexed, assembled, and presented to you whether for complex and voluminous jobs or the very smallest of document production, local or nationwide.
We would sincerely appreciate the opportunity to share with you our Driven By Purpose approach to our clients, our employees, and those less fortunate in our community. Our commitment to quality service is reflected in Beacon being chosen as the exclusive record service for the nationwide offices of one of the country's most prestigious law firms.